Ophthalmology, the specialty we know best
The eye patient's journey is longer than most: a consultation, then tests, then the price discussion, then the procedure date. We follow every stage, and we measure our work by the patients who attended.
For doctors
A consultant or eye surgeon in a private clinic or a hospital. We build your reputation and content, and we follow them until they turn into consultations that patients book and attend.
Marketing for doctors and consultantsFor centers
An eye center or eye medical complex that wants a fuller schedule of consultations and procedures. We work on demand, response, booking and attendance, for each service on its own.
For hospitals
A department inside a hospital, or one run by an operating company. We work under the hospital's policies and with its marketing team.
For hospitals and centersThe eye patient journey
Where patients are lost: A slow response, or no clear answer about the doctor and the procedure.
Where patients are lost: The booking is not completed, or the patient misses the appointment.
Where patients are lost: No one explains why the tests are needed or what the next step is.
Where patients are lost: The patient hears the price before understanding what the procedure includes.
Where patients are lost: No one follows up after the consultation, so the patient delays the decision or goes elsewhere.
We measure every stage, and we start with the stage where the most patients are lost.
For eye clinics
Your patient checks their vision on their phone in 3 minutes. The result reaches your team on WhatsApp so they can book the patient.
Try it as a patientWhat we offer
Video and educational content on cataract, vision correction and the retina, based on the clinic's services. The doctor reviews and approves it before it is published.
Example: a promotional video that explains the procedure, with 2.7 million viewsGoogle, Meta, Snapchat and TikTok campaigns for each service on its own. We track the cost of each consultation a patient attended.
The clinic's Google profile, visibility in search and maps, and a reviews program that asks every patient for feedback, with no incentives.
We train the call center team on medical questions and answers that the doctor approves. We prepare a reply to the price question, and we follow up with the patient after the consultation until the procedure date.
How we measure
At the start, we agree on what we are responsible for, what you are responsible for, and what we share. We review it with you every month.
The full responsibility tableContent and video in the doctor's name that explain their specialty and experience in words patients understand. It follows health advertising regulations: accurate titles, no treatment promises and no fear tactics. If the doctor works in a hospital, we work under its policies.
If we serve a competing eye center in the same city, we tell you before we start, and the decision is yours.
Founding Day campaign, 18 and 19 February 2024. Source: Google Analytics and the website's booking email.
Final screenshot taken 5 November 2024. Source: Google Maps. Review requests went to all patients, with no incentives.
First 10 days of the campaign. Source: TikTok Ads dashboard.
Do you have an eye service that needs to grow faster?
Book a consultationOphthalmology is the specialty we know most deeply, and we have worked in it since 2016. We know the eye patient's journey is longer than most: a consultation, then tests, then the price discussion, then the procedure date. We follow every stage, not only the first enquiry.
Often the problem comes after the ad, not in the ad itself: a slow response, an unfinished booking, or a patient no one followed up with. We start by measuring exactly where patients are lost. Then we fix that stage before we increase spending.
We agree with the clinic on how to answer the price question. We prepare a script for the team that explains the doctor's experience and what the procedure includes, such as tests and follow-up afterward. This moves the conversation from price to value, and the patient books the consultation knowing what they will get.
With a confirmation message right after booking that gives the time and address, a reminder one day before the appointment, and an easy way for the patient to change the appointment instead of missing it.
Yes, based on the services the clinic offers. We build a journey and metrics for each service, and we follow health advertising regulations in all content.
The cost per attended consultation, the share of patients who move from consultation to procedure, and the cost per procedure. These numbers show whether the marketing brings patients, not just enquiries.
Most call centers give the patient an appointment and nothing more, so the patient ends the call without understanding much. We train the call center team on medical information that the doctor approves, so they can lead the call. They ask the patient about the problem and when it started, and whether they have high blood pressure or diabetes, and they answer questions with confidence. If they get a question they cannot answer, they refer it to our specialist team, and the doctor has the final word. This way the patient understands and feels at ease before booking.
Yes. Educational content and video in words patients understand. The doctor reviews and approves it before it is published. If you work in a hospital, we work under its policies.
The first consultation is free and takes about 30 minutes, with one of our team leads. If you are a doctor, the fastest way is to message us on WhatsApp.
We reply on the same working day.
One of our team leads will contact you on the number you entered.
Welcome! I'm NAMAA, your assistant.
Welcome! I'm NAMAA, your assistant. Choose a question below, or type your own question about NAMAA.
Four services build demand for your organization: strategy, content, ads, and website and reputation. The fifth follows every enquiry until the patient attends the appointment.
Both. For hospitals and medical centers, we act as their marketing team or work with their own team. For doctors, we build their reputation so it turns into consultations that patients attend.
For hospitals and medical centersFor doctors and consultants
We follow each patient from enquiry to response, then booking, then attendance, and we calculate the cost per attended patient. We agree on the measure of success with you from the start.
Most agencies measure their work by the number of enquiries. We follow what happens next. Did someone reply to the patient quickly? Did the patient book? Did they attend the appointment?
It depends on the organization and the goal: the number of services, the city, the competition and the ad budget. We set up a short call with you to understand your situation, then we send a proposal.
Message us on WhatsApp or use the form, and we reply on the same working day. Then you have a free call with a lead from our team, where we suggest where to start.
