We know the regulations
Every ad and piece of content is reviewed under Ministry of Health and SFDA regulations, and the rules for doctors who advertise themselves. We know what can and cannot be published before it reaches you.
About us
A healthcare marketing and growth company, for healthcare only
Since 2016 we have worked with hospitals, medical centers and doctors in Saudi Arabia. We do not take clients from other sectors, because healthcare marketing has its own regulations and its own patient journey.
Since2016
serving the healthcare sector
20+
specialists on our team
18+years
of healthcare experience in our senior team
10+
healthcare organizations we have worked with
Our measure
We measure our work by the patients who attended their appointments, not by the number of enquiries
We follow every enquiry after it arrives: when someone replied, whether the person booked, and whether they attended the appointment. We measure this with you every month as a performance measure, not as a promise of a set number of patients.
Why healthcare only
We know the patient journey
The patient asks, waits for a response, books, then attends or misses the appointment. We know where patients are lost at each step, because we track it every month with our clients.
We speak your organization's language
We understand what matters to an organization: departments, doctor availability, capacity and insurance. From day one, we write down what is in your hands and what is in ours.
Four steps, from understanding to the appointment
Diagnose
We find out where your patients come from and where they are lost. When needed, we start with a full study of this.
- Our role
- We analyze where your patients come from and where they are lost
- Your role
- You share your booking and attendance data with us
Build
We build the brand, content, website and search visibility, so patients trust you before they call.
- Our role
- Brand, content, website, visibility in search and maps, and reputation
- Your role
- You approve the medical content
Attract
We bring you patients who are truly interested, from ads and search, and we calculate the cost of each patient.
- Our role
- Ad efficiency, and the number and quality of enquiries
- Your role
- Prices, doctor availability and capacity
Follow up
We follow every enquiry to booking and attendance, through fast responses, confirmations and reminders.
- Together
- From enquiry to booking to attendance, and the cost per attended patient
- Your role
- Insurance, medical decisions and what happens inside the clinic
We agree on these roles at the start of our work and review them every month.Confirm the review schedule
"By patients, not enquiries" is the performance standard we work by. It is not a promise of a specific number of patients.
The team
A team organized by specialty
We present the team by role, not by name. The names and bios of the team on your account are in the proposal, for those who ask.
Specialties
- Strategy and brand
- Content and video
- Paid ads
- Website and search
- Patient journey
- Measurement and reporting
Who works on your account
Account lead
From the senior team. Sets the plan with you, follows the work, and reviews results with you every month. This is the person you talk to.
A specialist for each area
In ads, content and video, website and search, and the patient journey. Each specialist works in their area and reports to the account lead.
Measurement and reporting lead
Connects the data sources, tracks the patient from enquiry to attendance, and writes the monthly report using the agreed definitions.
Quality review and approval
Every piece of content and every ad is reviewed before publishing for accuracy, for health advertising rules, and for approval by the doctor or organization.
Every role has a ready backup, so work does not stop during holidays or absences.
Some members of our senior team have more than 18 years of experience in hospitals and medical centers.Needs verification
Our commitments
What we commit to with every organization
Health advertising regulations
Every ad and piece of content is reviewed before publishing under Ministry of Health and SFDA regulations, with no exaggeration or promises of treatment results.
Patient privacy
We never use a patient's photo or data in content without their written consent.
Confidentiality of your data
Your data and plans are confidential, and we do not share them with anyone.
Conflict of interest
If we serve a competitor in the same city and the same specialty, we tell you before we start, and the decision is yours.
Our partners and the systems we work withAfter verification
Systems we run the patient journey on
Certified advertising partners
Where we work
We serve clients in Saudi Arabia and the Gulf countries.
We're ready to hear from you
The first consultation is free and takes about 30 minutes with one of our team leads. We learn about your situation and suggest where to start.
We reply on the same working day.
We received your request
One of our team leads will contact you on the number you entered.
